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On-Demand/Convenient Care & Scheduled Video Visits with Your Provider

Telehealth is now easier to access!

In our efforts to continually improve our services, we have changed how telehealth appointments at The Jackson Clinic are offered. As of December 31, 2023, telehealth appointments will no longer be accessed through Follow My Health.

Follow My Health will still be your patient portal, and all other functions will remain the same. For telehealth appointments, we will use a new platform called Doximity. To schedule a telehealth appointment, please call us at 731-422-0213

Call for Telehealth Appointment

Video visits are held to the same privacy standards of a regular office visit. Your video visit is convenient to you, confidential, and secure. If the provider is unable to treat your symptoms through Telehealth, you will be asked to make a traditional visit.

If a prescription is needed, your telehealth provider can send it directly to the pharmacy of your choice.

Many insurance companies have categorized Telehealth services as a covered benefit, so check with your insurance provider.

  • Make an appointment by calling 731-422-0213
  • See an available provider or schedule a call with your regular physician.
  • You’ll receive a text message with a link to the video call.
  • Tap the link and allow mic and camera access.
  • Talk to your provider and get the care you need, no matter where you are!

Video visits can be appropriate for a majority of primary care visits, wellness visits/check-ups, and nonemergency medical conditions such as:

  • Cold sores
  • Sinus infection
  • Mild allergic reaction
  • Pink eye
  • Poison ivy
  • Sore throat or strep
  • Gout flare-up
  • Yeast infection or thrush
  • Cold, seasonal allergies, or flu
  • Cough
  • Arthritis, joint Pain
  • Nausea, vomiting, or diarrhea
  • Skin condition, rash, or insect bites
  • Minor cuts and burns
  • Constipation
  • Bladder infection or urinary tract infection (UTI)