The Jackson Clinic is Wherever You Are

The Jackson Clinic understands how busy life can get and how difficult it can be to find time to see your doctor. We offer video visits to our patients for certain nonemergency situations via smart phone or computer. It does not matter if you are across town, in another state, or out of the country, a Jackson Clinic provider can see you if you are an established Jackson Clinic patient.

You can visit a Jackson Clinic provider online at your convenience by logging into Follow My Health. It is that easy to have an on-demand medical visit in minutes.


Get Started 


Video visits are appropriate for nonemergency medical conditions such as:

Cold Sores
Sinus Infection
Mild Allergic Reaction
Pink Eye
Poison Ivy
Sore Throat or Strep
Gout Flare Up
Yeast Infection or Thrush
Cold, Seasonal Allergies, or Flu
Arthritis, Joint Pain
Nausea, Vomiting, or Diarrhea
Skin Condition, Rash, or Insect Bites
Minor Cuts and Burns
Bladder Infection or Urinary Tract Infection (UTI)


If a prescription is needed, your provider can send it directly to the pharmacy of your choice.

Video visits are held to the same privacy standards of a regular office visit. Your video visit is convenient to you, confidential, and secure.

Telehealth Video Visits are a cash service. The cost per visit is $49.00. If the provider is unable to treat your symptoms through Telehealth, you will be asked to make a traditional visit. Your video visit cash payment will be applied to your account.

Sign Up and Connect to Follow My Health

To access Telehealth Video Visits, you need a Follow My Health account. If you do not have a Follow My Health account, it is easy to set one up. Click here to sign up and connect.

Complete the form, and hit the Confirm and Continue button. Your information will be sent to our office to finalize your account. You will receive an email from Follow My Health to activate your account.

You can also set up a proxy account for your children. Simply fill out the appropriate forms.

Patient Authorization Forms

How to Initiate a Video Visit?

Starting a video visit is a simple process.

  1. Log into your Follow My Health account (Click to view screenshot:
  2. Click on Appointments in the menu
  3. Click on Add Appointment (plus sign) (bottom right on Android, top right on iPhone)
  4. Click Show Wait Times and choose Jackson Clinic
  5. Follow the prompts to select the reason for your visit
  6. You will then be added to the virtual waiting room

It is really that convenient to see a Jackson Clinic provider who has full access to your patient records just as if you were physically in the office.

How-To Video

Click here to go to sign in to Follow My Health and start a video visit.